Trezor is a hardware wallet that securely handles your Bitcoin and other cryptocurrencies private keys. It's use has been on rise during the past few years. If you are using Trezor wallet at wallet.trezor.io, you may often encounter the screen stuck at 'Loading' or 'Connect Trezor to continue'. Now you can resolve the issue using these quick fixes. 




Fix For Stuck At 'Loading'


If you see your wallet getting stuck on a screen that reads “Loading”, follow these simple steps:


  • Firstly, try refreshing your page. In case you see the same message, clear your browser's history and cache. 

  • If you are using VPN, it may clash with the Trezor suite. So try disabling it. 

  • Also, turn off your system's Firewall and antivirus settings. Disable your browser extensions (Privacy Badger, AdBlock etc.), if using any. 

  • Some cryptocurrency apps such as Geth or MetaMask may also interfere with your Trezor wallet. So, it's best to close these apps if they are open. 


Fix For Stuck At 'Connect Trezor To Continue'


If the display of your system is lit when you plugin the Trezor device, ensure that the device is recognized by the device manager of your PC. Once it's recognized, follow these steps: 


  • Uninstall the Trezor Bridge from your system and clear your browser's cache. 

  • Now, try reinstalling the newest version of the Trezor Bridge. 

  • The above steps should help you resolve the issue. If not, there must be some connectivity problems. 

  • Try a different USB cable or USB port for connection. 

  • It's best to connect your Trezor with the cable directly. Avoid using a USB hub or adapter. 

  • If the issue persists, try connecting your Trezor to a different computer. 


Conclusion


If you are facing a stuck screen while logging in to your Trezor wallet, follow our simple fixes. Our guide would hopefully help you troubleshoot the problem completely. If not, you can always contact the Support Team of Trezor for further assistance. 

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